Satisfaction Questionnaire

RECEPTION

Reservation *
Simple and FastDelayed and difficult
Baggage Service *
Very badBadGoodVery good
Check-in *
Very badBadGoodVery good
Check-out *
Very badBadGoodVery good

 

HOUSES / ROOMS

Cleaning *
Very badBadGoodVery good
Comfort *
Very badBadGoodVery good
Sleep Quality *
Very badBadGoodVery good
Lighting *
Very badBadGoodVery good

 

BAR

Breakfast
Very badBadGoodVery good
Environment
Very badBadGoodVery good
Variety of drinks
Very badBadGoodVery good
Meals
Very badBadGoodVery good
OTHER SERVICES

Laundry
Very badBadGoodVery good
Transfers
Very badBadGoodVery good
Maintenance
Very badBadGoodVery good

 

GENERAL ASPECTS OF HOTEL

Price quality ratio *
Very badBadGoodVery good
Attendance *
Very badBadGoodVery good
Security *
Very badBadGoodVery good
GLOBAL RATING *
Very badBadGoodVery good